Our Vision
Our vision is for a world where all people have access to the technologies that enable them to meet their basic needs and reach their potential, in a way that safeguards the planet today, and for future generations.

Our Beliefs
We believe that:

  • Technology is a key enabler of human development; and that technological innovation has the power to propel us into a better world.
  • All people should have access to, and a voice in, shaping the technologies that can improve their lives.
  • A sustainable future for our planet requires a fundamental shift in the way technology is developed and used.

Our Mission
To develop and demonstrate practical, technology based solutions that enable women and men living in or vulnerable to poverty, to lead dignified lives. To partner with people whose lives are transformed by these efforts and with a range of other organisations: ensuring local ownership, and that the solutions work in the longer term without us. To inspire change through the widespread adoption of sustainable technologies that work - socially, economically and environmentally, so that more people living in or vulnerable to poverty benefit from our learning.

Our Ambition
Our ambition is that by 2030 we will have transformed the way technology is used to improve the lives of people living in, or vulnerable to poverty.


With 50 years of expertise, Practical Action has a strong heritage, and track record of bringing communities and experts together to find practical, sustainable solutions to enable people to meet their needs, which work for both people and the planet. Technology features in everything we do.

Working throughout Africa, Asia and Latin America, Practical Action improves the lives of around one million people every year through access to energy, sustainable agriculture, water, sanitation, hygiene and waste management, and disaster risk reduction.

We are a trusted partner of many communities, governments, development agencies and the private sector.  We are uniquely placed as a knowledge broker with a breadth of capacities which enable us to capture and share knowledge in relevant ways for our diverse audiences. We are influential at national level where we work, and globally and considered a “go-to” agency by those seeking to improve energy access for people living in poverty.


The Head of Programme Delivery plays a leadership role within the Senior Management Team accountable for effective programme delivery in Bangladesh. Practical Action Bangladesh has the strategic ambition to:

  1. Innovate and demonstrate in Agriculture for Resilience (Inclusive Agriculture), Energy for social and productive use (Energy) and the use of Technology to build resilience (DRR)
  2. Be first choice in Agriculture for food security and nutrition (Inclusive Agriculture), Water sanitation and hygiene and Waste management (Urban Services/WASH)

The Head of Programme Delivery is leader of the programme delivery team (Programme Managers, Coordinators, Senior Officers, Officers, Field Offices). The core purpose of this role is to deliver high quality, adaptable programme work that is achieved on time and within budget. The Head of Programme Delivery will contribute operational knowledge to the business development process and will demonstrate impact and learning through programme delivery based on thematic expertise from colleagues. The post-holder and their team will manage all operational relationships with partners, donors, communities etc.  As a member of the Bangladesh Senior Management team, they will collaborate closely with senior colleagues to ensure integration of approaches.

The Head of Programme Delivery will provide leadership and management across all five core areas of the strategy to deliver performance, lead and manage people, generate funds and manage relationships, to achieve change and impact, and to strengthen organisational profile. Accountabilities are indicated below with approximate level of effort against each.

Head of Programme Delivery
Reporting to
Bangladesh Country Director
Reporting to
Programme Managers, Project Managers, Regional/ District Managers
Member of Bangladesh Senior Management Team
Operational partners relevant to programme delivery, implementation partners, communities, other Units of Country office, Strategic Business Manager (UK team)
Financial scope
Overview and sign-off of project portfolio
Dhaka, Bangladesh
Nature of contract
Expected, approximately 2 - 4 weeks per Quarter


Delivering Performance - 60%

  • Overall accountability for quality programmes to be delivered on time, to budget, to in accordance with work plans
  • Overview and approval of sound operational plans upon signing any new project/ programme and execution the same according to the approved terms and conditions maintaining compliances and closing down the same following exit plan. Ensure interim adjustments, if required, with due approval from donor/ UK as appropriate
  • Develop achievable work plans and map out critical paths required for operational success
  • Identify and overcome barriers and solve emerging operational problems, proposing adaptations to budgets, scope or timelines for greater impact as required
  • Monitor progress and outputs in accordance to the approved projects
  • Operationally manage awards in compliance with donor requirements, technical specification and provide regular reports in accordance with those requirements
  • Effectively manage all operational partnerships including (sub-grantees)
  • Overall accountability for budget management of all awards; working in partnership with Finance teams and building strong capability in operational teams
  • Risk analysis and management of overall portfolio of projects
  • Manage logistics and procurement for programmes in compliance with organisational and donor requirements and to achieve value for money
  • Lead and support operational teams and adopt relevant One Practical Action approaches such as Project & Award Management approaches, including PAMS 
  • Identify, and resolve or escalate operational risks as necessary
  • Ensure the health, safety and security of operational delivery teams and associated partners
  • Provide valuable programme related data to enable quality management decision-making
  • Analyze trends in the program, identifying issues and developing and recommending solutions to the executive director
  • Dedicate time for working with UK office especially related to Programme and Award management and other related issues

Leadership, Management and People - 25%

  • Provide overall leadership to operational teams to achieve results, encouraging joined up ways of working with other Bangladesh units – especially thematic leadership, business development and services teams
  • Ensure that programme teams coordinate with HR to hire right staff for implementing programs/ projects to realize organizational goals as per SBP
  • Serve as a key member of the Bangladesh Senior Management Team providing strategic input into organisational direction and ensuring flows of information between management and the staff members under this portfolio as appropriate
  • Take time to build team capacities related to quality project and award management, donor compliance, project and award management expertise
  • Proactively support the professional growth of team members/ others by offering quality feedback and opportunities to progress and grow
  • Demonstrate and actively enable team Learning & Development including approaches such as coaching, mentoring, peer learning and reflection activities
  • Conduct quarterly People Management conversations with direct reports
  • Foster a culture of collaboration and common ambition as One Practical Action

Generating Funding and Managing Relationships - 5%

  • Manage effective operational relationships with donors, partners, communities and relevant groups
  • Support the development of quality proposals by contributing relevant operational knowledge to inform project/programme design

Achieving impact and delivering change - 5%

  • Contribute to alignment of project to Practical Action's change ambitions
  • Analyze trends in the program, identifying issues and developing and recommending solutions to the relevant authorities
  • Effectively integrate gender, systems and M&E approaches to strengthen and demonstrate impact
  • Ensure technical inputs from Technical Leads are incorporated into programme interventions
  • Improve programme delivery incorporating recommendations from M&L
  • Provide leadership for effective strategic business planning in Bangladesh

Strengthening Organisational Profile - 5%

  • Build credibility on the ground and work effectively with other actor
  • Build profile at sub-national level
  • Measure and share operational experiences of our impact that contribute to compelling storytelling
  • Represent Practical Action on operational matters and actively contribute to the development of our brand essence and positioning


  • Bachelor degree in Business Administration / Social Sciences with Masters in Development Studies/ MBA or any related field
  • At least 15 years of experience of which at least 5 years in programme management in national/international development organizations
  • Strong knowledge of and interest in at least 2 of the strategic areas of focus – Agriculture, Urban Services WASH etc.
  • Experience of managing a high performing team to drive excellence and nurture leadership
  • Ability to represent the team, the organisation and our work
  • Experience working with technology and innovation will be an added advantage
  • Experience in managing large-scale projects and field offices will be appreciated. Proven track record of making sound decisions, based on evidence, opportunities and risks.
  • Ability to work independently, manage multiple tasks and set priorities
  • Ability to work under pressure and meeting deadlines efficiently
  • Experience of managing and working in multi-cultural & multi-disciplinary teams and ability to work with a virtual cross-functional team
  • Ability to work collaboratively across teams and to contribute strategically
  • Strong skills in verbal and written communication and report writing
  • Excellent oral presentation skills and in-depth knowledge and experience in major donor reporting requirements
  • Fluency in Bangla and English required
  • Commitment to development principles and Practical Action's vision, mission and ambition.


Our people are expected to demonstrate the following behaviours:


DURATION OF CONTRACT: Initially for 02 years, renewable upon satisfactory performance.

SALARY & BENEFITS: Monthly Gross 1,68,000 - 2,14,000 taka/month and other benefits i.e. Festival Bonus, Gratuity, PF, Insurance coverage as per organisation policy, subject to qualification and experiences.


Please apply online through uploading your CV mentioning two referees by 16 August 2017.

Although Practical Action Bangladesh is an equal opportunity employer but women candidates are highly encouraged to apply. Only shortlisted candidates will be called for interview.